Airport Arrival Lobby
It’s easy to spot our drivers holding orange placards with our company’s logo and your name.
What To Do If You Cannot Find Your Driver
Although we always try to be on time, there might be occasions beyond our control when a slight delay can occur. Please drive directly, or if your transfer has yet to arrive by then, please call the toll-free line (+420) 800 870 888 or the Prague phone (+420) 222 554 211.
Warm Welcome
Terminal 1
This terminal, designated for intercontinental flights, is where passengers from the UK, Ireland, North America, Middle-Eastern, African, and Asian countries arrive and go through customs and immigration.
An estimated total time needed for all the formalities before arriving at the lobby is 20 to 25 minutes without check-in bags and 35 to 60 minutes with bags.
Terminal 2
This flight is for countries that are members of the EU Schengen Agreement (except the UK and Ireland). Other European flights also arrive here, and customers do not need to show a passport or ID to complete the formalities.
The estimated arrival time at the lobby varies from 10 to 35 minutes, depending on the check-in bags.
Terminal 3
This terminal is exclusively for government and private flights.